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Privacy Policy

MR TAX USA LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit mrtaxusa.com, contact us, or use our services.

1. Information We Collect

  • Contact information: name, email address, phone number, and mailing address.
  • Tax and financial information you provide for our services, such as income documents, Social Security or ITIN numbers, bank account information, and other records needed to prepare your return or deliver our services.
  • Information you submit through our website forms, including your SMS consent choice.
  • Basic website usage data, such as browser type and pages visited, collected through cookies or similar tools.

2. How We Use Your Information

  • To provide tax preparation, bookkeeping, payroll, and related services.
  • To schedule appointments and communicate with you about your account.
  • To send appointment reminders, document requests, payment reminders, and, if you opted in, promotional messages.
  • To comply with legal and regulatory requirements, including IRS and state requirements.

3. SMS / Text Messaging

If you opt in to receive text messages, we may send you appointment reminders, document requests, tax season reminders, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver messages, such as our SMS platform provider.

4. How We Share Your Information

We do not sell your personal information. We share information only:

  • With taxing authorities (such as the IRS and state agencies) as required to file your returns.
  • With trusted service providers that help us operate our business (for example, tax software, payment processing, and communication platforms), who are required to protect your information.
  • When required by law, court order, or government request.
  • With your written consent.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal and financial information from unauthorized access, use, or disclosure.

6. Data Retention

We keep your information for as long as needed to provide our services and to meet legal, tax, and record-keeping requirements.

7. Your Choices

You may request to review or update your personal information, or opt out of marketing emails and text messages at any time, by contacting us using the information below.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them through our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

10. Contact Us

MR TAX USA LLC
7112 Broadway, North Bergen, NJ 07047
Email: team@mrtaxusa.com
Phone: 201-854-0102

Jennifer Martínez

Tax Preparer and Business Advisor

Jennifer Martínez is a key tax preparer on our team, specializing in both individual clients and businesses. Jennifer handles business tax preparation, working closely with business owners to offer personalized tax solutions that optimize their financial situation. She also ensures that tax returns are accurate and in compliance with current tax regulations.

Elizabeth Bedoya

Receptionist and Tax Preparer

Elizabeth Bedoya is the first person our clients interact with. As the receptionist, Elizabeth ensures that each client has a warm and organized experience from the moment they arrive, effectively managing appointments and consultations. Additionally, Elizabeth is a tax preparer specializing in individual clients, providing detailed and accurate service to ensure that our clients’ tax returns are correct and optimized.

Juan Martínez

Executive Director and Manager of Administrative Processes

Juan Martínez has experience in tax preparation, but his main focus at Mr. Tax USA is managing and improving the company’s internal processes. As Executive Director, Juan is responsible for optimizing processes to ensure greater performance and efficiency in all operations. His goal is to ensure that services are delivered more quickly and effectively, constantly improving the quality of customer responses and providing excellent service. His ability to identify areas for improvement is key to the ongoing success of the company.

Natalia Camacho

Executive Director, Tax Preparer, and Financial Advisor

Natalia Camacho is the Executive Director of Mr. Tax USA and a highly qualified tax preparer, specializing in business advisory, financial planning, and individual tax preparation. With extensive experience in the industry, Natalia leads the company with a strategic approach, providing personalized tax solutions to maximize the benefits of our clients. Her experience and leadership are essential to the success of Mr. Tax USA.